Limited warranty for Tech21 products
All Tech21 products come with a limited warranty against defects in materials or workmanship. We will provide replacements for defective products subject to the restrictions listed below. To proceed with a warranty claim, we will need you to provide proof of purchase and and pictures that show where your Tech21 product is defective. You can make a warranty claim:
within 1 year from date of purchase, or
within 2 years from date of purchase, provided you register for 2Y Limited Warranty within 90 days from date of purchase.
This warranty does not apply to:
any Tech21 product that is not purchased from tech21.com or an Authorised Retailer;
any screen protection product after it is removed from packaging;
damage that consistent with normal wear-and-tear or misuse/abuse of the product;
damage suffered by your device whether or not it is fitted with a Tech21 product;
damage to the print on Tech21 “custom” products (provided that if the product itself is defective, you can claim for a replacement product and a new print), or
any replacement product provided pursuant to a prior warranty claim.
Tech21 will not be liable for any indirect or incidental loss or damage whatsoever, except to the extent that such exclusion of liability is not permitted under applicable law. Any delays by Tech21 in processing Warranty claims will not affect your warranty claim period.
All products with a lifetime warranty are subject to one replacement during the lifetime of the product. If you have any questions please reach out to our Customer Service team.
If your original Tech21 product is out of stock, we have the right to send you an alternative product that fits another device you may own. Please rest assured our Customer Service agents will be happy to assist you with this.
Impact Shield and Impact Glass screen protectors:
Our screen protectors are designed for one-time application only and cannot be re-adhered once removed from the original device.
Instructions are included in the packaging of all Tech21 screen protectors but please reach out to firstname.lastname@example.org if you have any further questions.
We will not issue replacements for installation errors or the following:
- Improper use of screen protectors
- Misalignment through installation
- Peeling in the corners
- Air bubbles
- Self-inflicted damage
- Exposure to extreme temperatures (hot or cold)
- Wear and tear
If your device becomes damaged while a Tech21 product is in use, we will assist with a replacement Tech21 product.